Privacy policy

Trophē Nutrition
Last updated: 23/01/2026

Introduction

Trophē Nutrition (ABN 21 167 434 409) is committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose and protect your personal information.

In this Privacy Policy, “we”, “us” and “our” refers to Trophē Nutrition, and “you” refers to any individual about whom we collect personal information.

What Information We Collect

We collect personal information that is necessary and relevant to provide nutrition services and to manage and operate our practice.

This may include:

• Name
• Email address
• Postal address
• Date of birth
• Gender
• Health and nutrition-related information
• Lifestyle and dietary information
• Family health history
• Payment and billing details
• Contact details
   

Information may be stored electronically and/or in paper-based records.

How We Collect Information

We collect information in various ways including:

• In person
• Over the phone
• Via email
• Through online forms
• Through our website
• During virtual consultations (telehealth)
   

Where practicable, we collect information directly from you. In some cases, we may collect information from third parties such as referring practitioners, allied health providers, or health funds, with your consent. We may be required by law to retain client records for specified periods.

Use and Disclosure of Information

Your personal information is treated as strictly private and confidential.

We will only use or disclose your personal information for purposes directly related to:

• Providing nutrition services
• Managing appointments and communication
• Practice administration
• Legal or regulatory requirements
   

We may disclose personal information where required or authorised by law, including to:

• Health funds
• Insurers
• Legal advisers
• Government agencies
• Courts or tribunals
• Where necessary to prevent a serious threat to health or safety
   

Telehealth / Virtual Appointments

By engaging in virtual consultations, you acknowledge that:

• Telehealth involves the electronic transmission of personal information
• Reasonable steps are taken to secure digital communications
• No system is completely free from risk
• You consent to the use of telehealth platforms for the purpose of providing nutrition services
   

We take reasonable steps to ensure the security and privacy of telehealth communications.

Children and Parental Consent

For clients under 18 years of age:

• A parent or legal guardian must provide consent before services are provided (written and verbal)
• We may collect personal information from both the child and the parent/guardian
• The parent/guardian is responsible for decisions relating to care
• Where appropriate, the child’s privacy will still be respected in accordance with legal and ethical obligations
   

Data Quality

We take reasonable steps to ensure your personal information is accurate, complete, up to date and relevant.

We may ask you to confirm or update your details periodically. You are encouraged to notify us if any information we hold is incorrect or no longer current.

Access and Correction

You are entitled to request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Requests should be made in writing to Emilia Sparta (see contact details below).

We may deny access in certain circumstances permitted by law, such as where disclosure may pose a serious threat to health or safety. If access is denied, we will explain why and outline your options.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access or disclosure.

This includes:

• Secure digital storage
• Password-protected systems
• Restricted access
• Secure disposal when information is no longer required
   

Complaints

If you have a complaint regarding the privacy of your personal information, please contact us in writing. We will investigate and attempt to resolve your complaint promptly.

If you are dissatisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Website Disclaimer

The information provided on this website, in our resources, or in any content produced by Trophē Nutrition is general in nature only and is provided for educational and informational purposes. It does not constitute personal financial, legal or other professional advice.

The information has been prepared without taking into account your personal health objectives, medical conditions, or individual needs. Before acting on any information on this website, you should consider its appropriateness in relation to your own circumstances and seek advice from a suitably qualified professional where necessary.

All statements made on this website and in our resources are made in good faith and reflect the opinions of Trophē Nutrition and guest contributors where applicable. Trophē Nutrition makes no representations or warranties as to the accuracy, reliability or completeness of the information, except where liability cannot be excluded by law.

Trophē Nutrition and its representatives do not accept liability for any loss, damage or injury arising from reliance on the information contained on this website or in associated materials.

Unless otherwise stated, all content on this website is the intellectual property of Trophē Nutrition and may not be reproduced, modified or distributed without prior written permission.

Amendments

This Privacy Policy may be updated from time to time. The current version will always be available on our website.

Contact

For privacy enquiries or complaints:

Trophē Nutrition
Emilia Sparta
Email: emilia@trophenutrition.com.au
Location: Perth, WA